SHIPPING OPTIONS:

Free standard/economy shipping for all orders and subscriptions over $60 (Alaska, Hawaii, and US Virgins Islands over $70).  Our carriers deliver on business days unless otherwise noted.   

**Economy shipping service is only available to UPS approved residential addresses at this time.

Other options:

**4-6 Day Economy $4.95

3 Day Standard Delivery $8.75

2 Day Air $9.99

Next Day/Overnight $24.99

Alaska, Hawaii, and US Virgins Islands are an additional $5.00

Order Processing

For orders placed after these times, one day will be added to transit time.

Standard: 6:00pm EST, Next Day: 4:00pm EST

As soon as your order is completed, you'll receive a notification and tracking information when applicable.

Additional Shipping Information

Please note that your order will be shipped directly from our distribution partner, Emerson Ecologics, and thus all packaging will denote their company information and not that of KLARA&CO.  This is to ensure the freshest and fastest delivery of your whole food vitamin and supplement products.

International Orders

Unfortunately, at this time customers may only place orders within the U.S.

Heat Sensitive Orders

Products requiring shipment in a cool environment are subject to special shipping procedures due to their sensitive nature to ensure you receive the products in good condition. It is highly recommended that heat sensitive products ship with Next Day/Overnight delivery or that you purchase a Shipping Cooler to add to your order for any standard shipping methods. Ice packs will keep your product cold, though some thawing is natural.

Heat sensitive products ordered after 6:30 pm Thursday and before 6:30 pm on Friday will be shipped out Monday when Overnight delivery is requested.

Out of Stock Items

If an item ordered is out of stock, you will receive the remainder of your order with the out of stock item on back order. Your out of stock item will be shipped as soon as it is available, usually within 10–14 business days. If you wish to instead cancel your back ordered item, please contact us at orders@klaraandco.com and we will refund you for that specific product.

Price Changes

All prices are listed in accordance with each manufacturer's MAP policy and are subject to change without notice.

Return Policy

klaraandco.com will accept returns on all products up to 30 days.  In order to process and credit your return simply contact us within 30 days of your purchase at klara@klaraandco.com.   

We partnered with our distributor, Emerson Ecologics, because their commitment to quality is taken very seriously and they go to great lengths to ensure they only carry the highest quality products. As an NSF International® registered and certified GMP compliant company, Emerson Ecologics does not resell returned items so that customers can be confident that every product shipped from Emerson has been kept under the proper conditions at all times.

Damaged Packages

If you receive a package that has been damaged, please save the original box and all its contents and email us immediately at klara@klaraandco.com with the invoice number.  Every effort will be made to remedy the situation as soon as possible.